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Terms and Conditions – Vape Supply Hub LLC

Effective Date: April 18, 2025 (Last Updated)

Welcome to Vape Supply Hub LLC (“we,” “us,” or “our”), located at 407 Dauphin Island Pkwy, Mobile, AL 36606. These Terms and Conditions govern your access to and use of our B2B vape distribution website, serving only verified U.S. vape businesses. By accessing our website or placing orders, you agree to these Terms and Conditions fully.

1. Eligibility and Account Requirements

Business Verification

Our website is exclusively intended for verified business customers in the vape industry within the United States. To create an account and purchase products, you must provide:

  • Valid Business License

  • State Resale Certificate or Tobacco License (where required by your state)

  • Business Name, Address, Phone Number, and Email

  • Buyer’s Name and Contact Information

We will verify all provided documentation. Failure to submit valid documentation will prevent account approval and purchases.

Age Requirement

All account holders and buyers must be 21 years or older, per federal tobacco and vape regulations. Age verification is integrated into our business verification process.

2. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect unauthorized access or misuse.

3. Sales and Use Restrictions

Wholesale Transactions Only

Products purchased from us are strictly for resale or use within your vape-related business operations. We do not sell to individual consumers.

State and Local Compliance

Buyers must adhere to all applicable local, state, and federal laws regarding the sale and distribution of vape products. It is your responsibility to ensure compliance with your jurisdiction’s regulations and restrictions on vaping products.

Resale Restrictions

Restrictions on resale or distribution are determined by the buyer’s state regulations. You agree to follow all relevant laws in your state concerning vape products.

4. Payment Terms

Accepted Payment Methods

We accept payments via major credit cards processed securely through Authorize.net and Bank Card USA.

Payment Processing

Payments are securely processed upon order placement. Orders will not ship until full payment has been successfully processed.

Order Cancellation

Due to rapid fulfillment processes, orders typically cannot be canceled once payment is processed. All sales are final (refer to our Return Policy).

5. Shipping Terms

U.S. Shipping Only

We ship exclusively to verified business addresses within all 50 U.S. states. International shipping is not available.

Adult Signature Requirement

All vape product shipments require an adult (21+) signature upon delivery, in compliance with federal and state regulations.

Shipping Delays or Issues

We are not responsible for delays due to carrier issues, weather conditions, or incorrect addresses provided by buyers. Ensure your provided shipping information is accurate and complete.

6. Returns, Refunds, and Exchanges

All sales are final. No returns, refunds, or exchanges are permitted. For issues regarding damaged or incorrect shipments, refer to our Return, Refund & Exchange Policy.

7. Intellectual Property

All content on our website, including logos, product images, descriptions, and text, are intellectual property owned by Vape Supply Hub LLC and protected by U.S. intellectual property laws. Unauthorized reproduction or use of any content is prohibited without written permission.

8. Limitation of Liability

Vape Supply Hub LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to the use of our website, products, or services.

9. Indemnification

You agree to indemnify and hold Vape Supply Hub LLC harmless from any claims, liabilities, damages, or expenses arising from your violation of these Terms and Conditions, misuse of products, or non-compliance with applicable laws.

10. Modification of Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on our website with the date of revision. Continued use of our services after such updates signifies your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of the State of Alabama, United States, without regard to conflicts of law principles.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Vape Supply Hub LLC
407 Dauphin Island Pkwy
Mobile, AL 36606, USA
Email: help@vapesupplyhub.com

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Disclaimer:
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or ailment. Vape Supply Hub LLC assumes no responsibility for the improper use of these products. We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments. Vape Supply Hub LLC does not make any health claims about our products and recommend consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of these products with a physician prior to consuming. You must be 21 years or older to visit this website and/or purchase Vape Supply Hub LLC products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. All products ship in accordance with the PACT Act.

California Proposition 65 – WARNING: These products can expose you to chemicals including nicotine, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to the Proposition 65 Warnings Website..